Refund Policy

We aim to ensure our customers are satisfied with their purchases. If you are not satisfied, please read our refund policy below.

1. Returns

We accept returns within 7 days of delivery. The product must be unused, in its original packaging, and accompanied by proof of purchase.

2. Refunds

Once we receive your returned product, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original payment method within 7 business days.

3. Non-Returnable Items

• Gift cards
• Opened or used personal care products
• Customized products

4. Exchanges

We only replace defective or damaged items. To arrange an exchange, please contact us at our support email.

5. Contact Us

If you have any questions, email us at hello.cardialsoul@gmail.com.